Privacy Policy

Effective Date: April 2025

CYTINT is a commercial brand operated by Ibratech Solutions Ltd ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website or contact us through our forms.

We are committed to handling personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the applicable laws of the Republic of Cyprus, including Law 125(I)/2018.

1. Data Controller

For any privacy-related request, you may contact us at the email above.

2. What Personal Data We Collect

We may collect personal data that you choose to provide to us, including:

• Full name
• Email address
• Phone number
• Project type or project-related selections
• Message or enquiry content
• Any other information you voluntarily include when contacting us

We may also collect limited technical and usage data through website technologies such as cookies, analytics tools, and tracking technologies, including:

• IP address
• Browser and device information
• Website interaction and usage data
• Referring pages and general traffic information

Where required by law, non-essential tracking technologies are activated only after your consent.

3. How We Collect Data

We collect personal data:

• Directly from you when you submit a form or contact us
• Automatically through cookies and similar technologies when you use the website
• Through analytics and advertising tools where enabled and consented to

4. Purposes of Processing

We process personal data for the following purposes:

• To respond to enquiries and technical specification requests
• To communicate with you regarding your interest in our products or services
• To prepare and follow up on potential projects
• To operate, maintain, and improve the website
• To understand website traffic and user interaction
• To measure and improve advertising and marketing performance

5. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases under Article 6 GDPR:

• Consent — where you voluntarily submit information through forms or consent to non-essential cookies and tracking technologies
• Legitimate interests — where necessary for handling business enquiries, maintaining website functionality, improving our services, and protecting our business, provided such interests are not overridden by your rights and freedoms
• Legal obligation — where processing is required to comply with applicable legal or regulatory obligations

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Third-Party Services and Recipients

We use third-party service providers to support the operation of the website and our communications. These may include:

• Formspree — to process website form submissions
• Vercel — to host and serve the website
• Google Analytics — to analyse website traffic and usage patterns
• Meta Pixel — to measure advertising performance and support remarketing or campaign optimisation

These third parties may process personal data on our behalf or receive technical data in connection with the services they provide. Their processing is subject to their own terms and privacy practices.

7. International Data Transfers

Some of our service providers may process or store data outside Cyprus or the European Economic Area. Where such transfers occur, we expect them to be carried out under appropriate safeguards required by GDPR, such as adequacy decisions or approved contractual safeguards where applicable.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

• Essential website functionality
• Performance and analytics
• Marketing and advertising measurement

Non-essential cookies and similar technologies, including analytics and advertising tools, should only be activated after valid user consent. You may manage your preferences through the cookie banner or settings made available on the website once implemented.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• To respond to enquiries and continue relevant communications
• To maintain business records where appropriate
• To comply with legal, tax, or regulatory obligations
• To resolve disputes or enforce our legal rights where necessary

As a general principle, enquiry data received through website forms will not be kept longer than necessary for business follow-up and record-keeping. Since our current setup mainly results in enquiries being received by email, retention may depend on email record handling and legitimate business needs.

10. Your Rights

Under GDPR, subject to applicable conditions and limitations, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent supervisory authority

If you are in Cyprus, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, communication channel, or storage system can be guaranteed to be completely secure.

12. Children's Data

This website is not intended for children, and we do not knowingly collect personal data from children through the website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on this page with the updated effective date.

14. Contact

For any privacy-related question or request, please contact: